Useful information.
All important questions & answers.
No, you can come and give a blood sample during our opening times, starting at 7am – you don’t need to make an appointment. There are no long queues. In general, we do not give appointments for routine laboratory tests. Of course, you can make a personal appointment for special tests (e.g. sperm count measurement).
No, an appointment is not necessary, you just need to come during our blood collection hours. However, you need to make an appointment for special tests (eg., sperm analysis, oral glucose tolerance test, hydrogen breath test).
IHR LABOR is closed on Sundays and public holidays, as well as on the 24th and 31st of December.
Generally, you do not need to make an appointment with us. Of course, you can make a personal appointment for special tests, such as sperm count measurement, glucose stress tests or breath tests. Some special tests require you to comply with a certain diet or avoid eating certain foods for a certain period beforehand. Our team is available to answer any questions which you might have.
Generally, you do not need to make an appointment for a blood test. However, you can make an appointment for special tests, such as sperm analysis, oral glucose tolerance tests or hydrogen breath tests. Some special require you to comply with a certain diet or avoid eating certain foods for a certain period beforehand. Our team is available to answer any questions which you might have.
Please bring the referral slip from your doctor and your e-card along when you have the test done and register to have a blood sample taken at reception.
Please bring the letter of referral from your doctor and your e-card along when you have the blood test.
Usually, the doctor who is treating you will issue the necessary referral slip.
Usually, the doctor who is treating you will issue the necessary letter of referral.
The referral is valid for 4 weeks, starting with the date it is issued.
The letter of referral is valid for 4 weeks, starting with the date of issue.
Yes, of course. You can also take advantage of our services as a private patient. If you come as a private patient without a referral slip, we will inform you of the costs you will incur before we do the test. With your agreement, we will issue you with an invoice which must be paid immediately. You may be able to submit the invoice to your private insurer. Our staff are happy to provide you with the information you need!
If you want to submit a referral slip after the test, we kindly ask that you pay the costs in advance. You then have 4 weeks to submit a referral slip, after which the costs will be reimbursed to you.
Yes, of course. If you come as a private patient without a letter of referral, we will inform you of the costs you will incur before we do the test. With your agreement, we will issue you with an invoice which must be paid immediately. You may be able to submit the invoice to your private health insurance provider. Our staff are happy to provide you with the information you need!
If you want to submit a letter of referral after the blood test, we kindly ask that you to pay the costs in advance. You then have 4 weeks to submit the letter of referral, after which the costs will be reimbursed to you.
In general, there are no long queues here. Depending on the number of patients who are here at any one time, you can expect to wait 5-30 minutes after registration at reception.
In general, there are no waiting times. Depending on the number of patients, waiting can be expected 5-30 min after registration at the reception.
Please come to blood sample collection with an empty stomach. This means that you should take your last meal at least 10 hours before blood is taken. If you are thirsty, you can drink water. You should avoid coffee and alcohol before giving a blood sample and also refrain from smoking.
Please come to the blood sample collection with an empty stomach. This means that you should take your last meal at least 10 hours before the blood is taken. Please also refrain from smoking.
Yes, you can drink water.
You should avoid drinking coffee and tea before giving your blood sample.
In general, you should have an empty stomach for tests to determine blood sugar and blood lipids (cholesterol, triglycerides). It is also recommended for tests on your liver (bilirubin, GOT, GPT, GGT) and pancreas (lipase, amylase). However, if you are unsure, coming along with an empty stomach can’t do any harm!
In general, you should have an empty stomach for tests to determine blood sugar and blood lipids (cholesterol, triglycerides). It is also recommended for tests on your liver (bilirubin, GOT, GPT, GGT) and pancreas (lipase, amylase). However, if you are unsure, coming along with an empty stomach can’t do any harm!
Generally, it is better to wait until after giving your blood sample to take your medications. If medications must be taken urgently and this cannot be delayed, of course you may take them with a sip of water.
PLEASE NOTE: If the test is to determine your body’s own hormone production, please stop taking any tablets containing that hormone 10 days before the test (e.g. thyroid hormone replacement therapy, the pill etc.) This also applies to hormone plasters!
Generally, it is better to wait until after giving your blood sample to take your medications. If medications must be taken urgently, of course you may take them with a sip of water.
If the body’s own hormone production is to be assessed, medication containing these hormones should be discontinued 10 days in advance after consulting your physician (e.g., thyroid hormone replacement therapy, contraceptive pill etc.). This also applies to hormone patches.
Yes. Therefore, it is usually better to wait until after the test to take your medication. If medications must be taken urgently and this cannot be delayed, of course you may take them with a sip of water.
If you are having a so-called “trough level” measured, you should wait until after the test to take your thyroid medications.
PLEASE NOTE: If the test is to determine your body’s own hormone production, please stop taking any tablets containing that hormone 10 days before the test (e.g. thyroid hormone replacement therapy, the pill etc.) This also applies to hormone plasters!
Yes. Therefore, it is usually better to wait until after the test to take your medication. If medications must be taken urgently of course you may take them with a sip of water.
If you are having a so-called “trough level” measured, you should wait until after the test to take your medications.
If you have a referral slip from the doctor treating you, most analyses will be paid for by the Austrian sickness insurance funds. We settle the costs directly with the relevant sickness insurance fund. You do not incur any further costs. Some special analyses or services which are not included in the laboratory catalogue are not paid for by the sickness insurance fund; you must pay for these yourself. If costs accrue, our staff will inform you of these before the test is done.
If you have a letter of referral from the doctor treating you, most analyses will be paid for by the Austrian health insurance providers. We settle the costs directly with the relevant helath insurance provider. You do not incur any further costs. Some special analyses or services which are not included in the laboratory catalogue are not paid for by the health insurance provider; you must pay for these yourself. If costs incur, our staff will inform you of these before the test is done.
We can settle costs with all sickness insurance funds. Most analyses are paid for by the Austrian sickness insurance funds and we settle the costs directly with the relevant fund. However, some of the special analyses and services are not paid for. These are specified in the laboratory catalogue. If costs accrue, our staff will inform you of these before the test is done.
You can pay in cash, or – if costs amount to at least EUR 5 – by debit or credit card (note: Diners Club International cards are not accepted). Payment is made when blood samples are taken; ask the staff at reception!
You can pay in cash, or – if costs amount to at least EUR 5,- by debit or credit card (note: Diners Club International cards are not accepted). Payment is made when blood samples are taken; please ask the staff at reception!
Generally, you do not need an appointment for an OGTT. However, you should arrive at the laboratory by 9.30am latest, with an empty stomach. You will need to allow approx. 2-2.5 hours for this test and will need to provide a urine sample before starting the test.
Generally, you need an appointment for an OGTT. You you should arrive at the laboratory by 9 am latest, with an empty stomach. You will need to allow approx. 2 hours for this test.
You need to make an appointment for this test.
For an accurate analysis, it is important that you are abstinent (no ejaculation) for 4 to 6 days (max.) beforehand.
Yes, we can do this test. Please bring the official doctor’s letter and your official photo ID with you. Your urine will be tested for the presence of drugs. You will have to provide a sample under supervision in our premises.
Of course, you can also come to give a blood sample if you don’t have a referral slip. You will be informed of the costs before the test. With your agreement, we will issue you with an invoice which must be paid immediately.
Yes, we can do this test. Please bring the official doctor’s letter of referral and your official photo ID with you. Your urine will be tested for the presence of drugs. You will have to provide a sample under supervision in our premises.
Of course, you can also come to give a blood sample if you don’t have a letter of referral. You will be informed of the costs before the test. With your agreement, we will issue you with an invoice which must be paid immediately.
Yes, although you could incur some costs for this. Our staff are happy to provide you with the information you need!
Yes, although you could incur some costs for this. Our staff are happy to provide you with the information you need!
No, we do not collect capillary blood samples in our laboratory.
Yes, you can have this done at any time. You will be informed of the costs before the test is done. You must cover the costs of this test yourself.
We take blood from individuals of all ages, even newborns. We have special tubes for this purpose at our laboratory.
No, we don’t have any creams like this in the laboratory. If you like, you can apply Emla cream (available from the chemist) at home to any places where the needle could be inserted.
No, we don’t have any creams like this in the laboratory. If you like, you can apply Emla cream (available from the pharmacy) at home inside the elbow area.
No, this is not necessary. You can give your urine sample in the toilets provided at the laboratory.
Bacteria need time to grow in the culture medium. After they have grown sufficiently, an antibiogram is conducted to find which antibiotics would be suitable.
No. To get an accurate analysis, stool should not be more than 2 hours old.
Our staff at reception will provide you with these items.
Results of standard tests are generally available within 24 hours of your visit. You can either collect them from us or we can send them to you by post (postage fees apply). If you have selected the digital download option, you will receive email notification that your results are available for download. Special analyses can also take longer; reception staff will provide you with further information.
Please give us a call – we can provide you with personal advice.
You can choose between personal collection, delivery by post (postage fees apply) or online download using a password (BefundPost).
Please let us know which option you prefer when you register at reception.
IHR LABOR uses BefundPost, a trusted electronic system for requesting results online, as a service for our patients and doctors. The system is subject to strict security rules and is protected from access by unauthorised third parties.
After they have been compiled, we keep your results in storage. From this point onwards, you can have them printed out at any time during our opening hours.
Yes; this family member must present your e-card at the counter.
Yes, family members must present your e-card/ID card at the counter.
No, we cannot provide any information on results over the telephone for reasons of data protection. We can only tell you over the telephone whether your results are ready for collection.
No, we cannot provide any results over the telephone for reasons of data protection. We can only tell you over the telephone whether your results are ready for collection.
All our offices can be easily reached with public transport as well as by car. For details see Homepage
All our offices are generally accessible to handicapped people. However, if you should encounter a problem, please give us a call. Our team is pleased to assist!
Yes, we also make home visits. However, this could result in some costs for you. Our staff are happy to provide you with the information you need!
Yes, we also provide home visits. However, this could result in some costs for you. Our staff are happy to provide you with the information you need!